Terms of Service
Welcome to Guang Glow Sdn. Bhd. These terms of service govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to abide by these terms.
Account Registration
To place orders or access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.
Ordering and Payment
By placing an order, you agree to pay the specified price for the products, including any applicable taxes and shipping fees. We accept various payment methods, and payment must be made in full before the order is processed.
Shipping and Delivery
We aim to ship orders promptly after payment confirmation. Shipping times and costs may vary based on your location and the selected shipping method. We are not liable for any delays or issues caused by third-party shipping carriers.
Returns and Refunds
Please refer to our separate Return & Refund Policy for detailed information regarding eligibility, procedures, and conditions for returns and refunds.
Intellectual Property
All content on our website, including but not limited to logos, images, text, and graphics, is the property of Guang Glow Sdn. Bhd. and is protected by intellectual property laws. You agree not to use, modify, reproduce, or distribute our content without our explicit consent.
Limitation of Liability
We strive to provide a seamless shopping experience; however, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Indemnification
You agree to indemnify and hold Guang Glow Sdn. Bhd. harmless from any claims, damages, or expenses arising out of your use of our website or products or your violation of these terms.
Governing Law and Jurisdiction
These terms are governed by the laws of Malaysia. Any dispute arising from these terms shall be resolved in the courts of Malaysia.
Changes to Terms
We reserve the right to modify or update these terms at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions about our terms of service, please contact us at guangglow@gmail.com or call to +60 17 750 7148 for further information.